Q: Why should I move my website? What does website migration consist of?
A: When your present web hosting provider can no longer fulfill the requirements of your web site, or when you suffer from frequent downtime, or if you have to wait for hours for the client support staff to get back to you, it may be smart to switch your provider, i.e. to move all the files for your sites as well as your databases from your current provider to your new provider. At RadialHosting, we realize that this can often be difficult and time–consuming. This is the reason why we will accomplish all that for you for free!Our highly experienced technical staff reps will transfer your site content from your current web hosting provider to us. Our techs have broad experience with website migration and are able to take care of everything – from a standard WordPress–powered blog or Joomla™ CMS–driven web site, to a highly complex, custom–made web application.
Q: Website migration seems like a lot of work. Just how long does it take?
A: There are lots of aspects to take into consideration – the overall number of files, the physical size of the database, the complexity of the web site itself and the current workload of our website migration professionals, etc. Still, we do try to accomplish all web site migrations in a 48–hour time frame. Smaller–sized websites are transferred much faster – typically in less than 24 hours.
Q: My personal privacy is crucial to me. What information do you need?
A: We’ll require the login information for your current web hosting provider’s Control Panel and the web site’s name (domain name).
Q: You will access sensitive data. How can I be sure that you won’t abuse it?
Q: How about downtime? Will my website be offline?
A: While we migrate your site, it will be available both in your web hosting account with us and in your account with your old web hosting provider. As soon as the transfer is finished, we will make sure that everything is working properly and that the integrity of your content is not jeopardized before notifying you that the migration is over. After that, we’ll explain to you how to transfer the domain name over to your hosting account with us and how to update your DNS settings.
Q: Will my old web hosting provider have to do anything?
A: While we move your content, your hosting provider will not be aware of the transfer at all. We won’t touch base with them in any way.
Q: Which hosting providers can you transfer website content from?
A: Yeah. We support all common Linux–driven web hosting platforms. We don’t support Windows–based hosting platforms, since we don’t provide Windows hosting solutions ourselves.In addition, we don’t support proprietary site building and administration tools such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.