Installation and Troubleshooting in VPS Servers
The upgrade can be acquired with all VPS server packages which we offer and you could add it either during the signup or anytime later on through your billing CP. It includes an hour of custom work on your server, so our admins can easily help you with software installation or setup. They can furthermore troubleshoot any piece of software which you have already installed in case it doesn't work correctly, so you will not need to waste time to determine what is wrong as they can assist you in a very quick and expert manner. Since this is a one-time upgrade, you can get it only when you need it and if a certain task takes less time, the remaining minutes shall be available for the future and will not be reset in the end of the month. This upgrade is effective when you can't do something yourself or when you have our Managed Services upgrade, but the half an hour of custom work it includes aren't enough for a particular task.
Installation and Troubleshooting in Dedicated Servers
When you need our upgrade for any reason, you could add it to your dedicated server with a couple of mouse clicks through your billing CP or if you need some custom work on the hosting server the moment it is put in place, you can get the upgrade during the signup procedure and inform us exactly what you need to be done, so everything will be ready once your hosting server is operational. 60 minutes of custom work are added to your account each time you get the upgrade, so you can take advantage of this service as many times as you need. If some task needs less time to be carried out, you will not lose the remaining minutes and they'll be available for future tasks. Our upgrade will enable you to focus on building and promoting your sites without wasting time on maintaining the dedicated server or the software set up on it. You may take advantage of it if you also use our Managed Services upgrade, but the 30 minutes it provides aren't enough to complete all of tasks which you need.