A live chat is a real-time way of communication between a web hosting company's support team and its clients. It is a very efficient way to get some information about the website hosting services or get some problem resolved because you are talking to a live representative. The benefits of using a live chat service rather than calling or opening a trouble ticket are the reduced possibility of errors any time you exchange data like usernames or domain names, the faster response time because the communication is live and the fact that you don't need to stay on the chat all the time - you're able to do something different while the agent investigates the issue involved. In addition, you are able to join a live chat room from any kind of computer that's connected to the web, avoiding the phone costs that you'll have to pay in case you are calling to another country.

Live Chat Support in Website Hosting

We provide a live chat assistance service for all of the website hosting service that we offer and we will assist you with almost everything live. If you do not have an account with us yet, we can provide you with more info about the packages in order to help you to get the most appropriate package. If you are a current client, we're able to help you with any general or billing matter in addition to with plenty of common tech issues, for instance an e-mail address setup in a desktop e-mail client. When you cannot call us for whatever reason or you're in a country where we do not have a local phone number, our live chat will be the best option to contact us. Needless to say, some matters require longer time to investigate and test, therefore you will need to open a ticket to our technicians, still, we're able to save you time and help you with quite a lot of issues on the chat.

Live Chat Support in Semi-dedicated Servers

We provide live chat support that is available to all of our potential and current customers. In case you are searching for a new web hosting account, you can chat in real time to one of our representatives and obtain more details about our Linux semi-dedicated hosting service in order to pick the perfect plan for your websites. If you already own an account with us, we will be able to assist you in a very timely manner with billing, general and 1st level techissues. Even though sometimes you may have to open a ticket since there are things that can't be resolved through a live chat, we will help you with various standard jobs, like installing an email account in an email client or redirecting one domain name to another. This way, you will enjoy quick support and you will save plenty of time.