In case you have ever had a website hosting account in the past or you have dealt with any kind of online service, you're probably well aware from your own experience that for many things it's better to consult with a live person on the telephone rather than exchange tickets or e-mail messages. If you want to find out more about a particular service before you order it or when something small has to be made, for example, it is easier and a lot faster to get it done real-time. When you can get hold of representatives by phone, it is very likely that you are working with an actual hosting provider, not just a reseller. The type of support that you will get on the phone may differ between different companies - from standard matters to expert tech support. Typically the majority of providers offer pre-sales assistance and 1st level telephone support, while more complicated tech matters are managed via email and tickets.

Phone Support in Website Hosting

In case you decide to acquire one of our website hosting service, you will be able to get hold of our support team over the phone for 14 hrs per day. We will assist you in choosing the ideal package for your web sites because we are aware that it is better to discuss these issues with a live person. In case you already have an account, we will assist you with all of your sales/billing questions as well as general issues, even with some tech troubles which do not require a long time or escalation to a system administrator because it will be more appropriate to open a ticket for time-consuming matters in order to have the correspondence in a single place. We have telephone numbers in the United States of America, the United Kingdom and Australia, so you're able to call the one you prefer and talk with one of our agents.

Phone Support in Semi-dedicated Servers

If you want more information about the Linux semi-dedicated hosting service that we provide, you can call one of the three support lines that we have worldwide - in the United States of America, the UK and Australia. In this way, you can check ahead of time if our solutions are appropriate for your web sites. In case you are already our client and you've got a semi-dedicated account, you have the option to get in touch with us on the phone for 14 hours daily about any kind of billing or common matters. For strictly tech issues you will be able to use our ticketing system in order to contact our tech support since someproblems just need longer time to be taken care of, still we will assist you on the phone with quite a few minor technical problems as well, saving you time and efforts.