Support Channels

  • 1 hour ticket response time

  • A User–Friendly Help Center Section

  • In the Control Panel you can find a detailed Help section offering plenty of help articles and commonly asked questions. They are contributed by our support team of competent techs. Simply type in your question and our smart platform will show you the most suitable answer.

  • Top quality support service

  • How–To Videos

  • We have compiled a selection of educational video tutorials that visually illustrate how you can rectify a typical problem connected with your website hosting service account. You’ll find the how–to video clips in the Help Center section.

  • Intuitive help center

  • A One–Hour Response Time Guarantee

  • We back up all semi–dedicated servers with a 24/7/365 support service and a 60–minute support ticket response time guarantee. Our experienced support engineers will be at your disposal 24/7 to attend to your questions and to deal with any problem that you might possibly have. Simply send a tech support request from the Help Center section and we will respond back to you quicker than you can say Jack Robinson.