1 hour ticket response
Timely assistance is our most important responsibility and that is why we’ve got a team of practiced techs who are ready to provide a rapid answer to any question that you may have. Just post your helpdesk ticket from the Control Panel and we’ll respond back to you within one hour in the worst case scenario. Actually, we strive hard and aim for a twenty–minute technical support ticket response time.
A Topflight Client Support Service
We’ve got a team of web hosting support techs who are eager to respond to all your queries every time you are in need of help. Most of our tech support staff members have lots of years of experience in the website hosting service industry, which implies that you can constantly depend on swift and in–depth answers to your queries.
An Easy–to–Browse Help Center
To help you get a quick hint on how you can use a given feature, we have implemented a really user–friendly Help Center section in our Control Panel. You can search through an enormous selection of web hosting account administration articles and website administration articles, check the F.A.Q. database or check out our how–to video tutorials.