Support Channels

  • 1 hour ticket response time

  • A 60 minutes Inquiry Reply Guarantee

  • Each ticket that you submit to our client help team will be responded to within up to 60 minutes. The basic requests are going to be resolved right away. Nevertheless, if the support question you have posted needs aid from an experienced technician, we will send the ticket to him and will notify you about the postponement.

  • Top quality support service

  • Expert Customer Help And Support Service

  • Our client support team is going to be on duty for you 24/7/365 to to attend to all support request tickets that you send. We offer tech help and support for all apps that are installed in advance on your web server. These include our custom produced Control Panel, the preferred Operating System along with the server admin panel (with regards to the VPS type).

  • Intuitive help center

  • A Descriptive Help Section

  • Each section of the Control Panel that is available for free with your VPS provides you with an incorporated collection of articles. You’ll find a range of in–depth how–to posts and a range of step–by–step video training materials that illustrate all the important website maintenance responsibilities. You can use them by clicking the Help or Video buttons in the top right side of each Control Panel section.